Refund Policy

Placeholder text — have it checked before going live.

Failed loads

If a load fails or is rejected, the full amount goes back to your balance automatically.

Wrong username

Credits sent to the username you typed are final, so please check it before you load.

Deposits

Deposits we cannot find or confirm are not added. Contact us in chat with your payment details if something looks wrong.

How to ask

Message us in chat within 24 hours with your deposit or load number.

Contact

Questions? Use the 💬 chat button on any page or email support@royalcasino.example.